Terms & Conditions

Effective Date: 21 September 2026
Last Updated: 21 September 2026

Welcome to www.empowerishfoods.com (the "Website"), operated by Empowerish Foods Pvt. Ltd. ("Empowerish Foods", "we", "us" or "our").

These Terms & Conditions ("Terms") govern your access to and use of the Website and your interactions with Empowerish Foods through the Website, including enquiries, product information requests, sample requests and other business communications.

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.

1. ABOUT EMPOWERISH FOODS

Empowerish Foods Pvt. Ltd. is a plant-based food business serving the HoReCa and food-service sector, including hotels, restaurants, cafés, caterers and other food businesses.

Our products include plant-based protein products and dairy alternatives, including products positioned as plant-based alternatives to chicken, mutton, butter and cheese.

Email: sales@empowerishfoods.com
Phone: +91 9766446792 / +91 9082224322
Website: www.empowerishfoods.com

2. USE OF THE WEBSITE

You may use this Website for lawful purposes, including:
Learning about Empowerish Foods and its products
Exploring our plant-based food solutions
Making business or product enquiries
Requesting product information or samples
Contacting us regarding potential business opportunities
Accessing other information and content made available by us.

You agree not to use the Website:
For any unlawful, fraudulent or unauthorised purpose
To impersonate another person or organisation
To submit false, misleading or fraudulent information
To attempt to gain unauthorised access to the Website or its systems
To interfere with the security, operation or availability of the Website
To introduce viruses, malware or other harmful code
To scrape, copy or systematically extract Website content without our prior written permission
In any manner that may damage, disrupt or adversely affect Empowerish Foods or the Website.

3. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, specifications, nutritional information and other information displayed on the Website are accurate and up to date.

However:
Product images are for illustrative purposes and actual products or packaging may vary
Product availability may change without prior notice
Product specifications, ingredients, formulations, packaging and other product characteristics may be modified from time to time
Information displayed on the Website may not reflect every product variant or current commercial specification
Final product specifications should be confirmed with Empowerish Foods before placing an order or making a commercial decision.

Where a product label, specification sheet, quotation or other formal product documentation is provided to you, that document may contain information specific to the relevant product or batch and should be relied upon for the applicable transaction.

4. PRODUCT CLAIMS AND USE

Information on the Website relating to protein content, nutrition, sustainability, taste, texture, performance or other product characteristics is provided for general informational and business purposes.

Product performance may vary depending on:
Preparation method
Cooking method
Recipe and ingredients used
Storage and handling
Equipment
Serving conditions
Other factors outside our control.

Customers are responsible for ensuring that products are suitable for their intended menu, recipe, customer base and application.

Where applicable, customers should review the relevant product specifications, ingredient declarations, allergen information, storage instructions and preparation instructions before use.

5. BUSINESS ENQUIRIES, QUOTATIONS AND ORDERS

Submitting an enquiry through the Website does not constitute an order or create a binding contract for the purchase or supply of products.

Any enquiry, sample request or request for pricing is subject to confirmation by Empowerish Foods.

Where applicable, a quotation, purchase order, order confirmation or other written commercial document may contain additional terms relating to:
Product
Quantity
Price
Taxes
Packaging
Delivery
Shipping or logistics
Payment terms
Lead time
Minimum order quantity
Storage requirements
Other transaction-specific conditions.

In the event of any inconsistency between these Website Terms and a written commercial agreement or accepted quotation applicable to a specific transaction, the transaction-specific document will prevail to the extent of that inconsistency.

6. PRICING AND AVAILABILITY

Product prices, minimum order quantities, lead times and availability may vary depending on the product, quantity, location, logistics requirements and applicable commercial terms.

Prices displayed or communicated informally through the Website or other channels should not be treated as a final binding offer unless expressly confirmed by Empowerish Foods in writing.

We reserve the right to correct pricing, product or availability information where an error has occurred.

Applicable taxes, transportation, delivery, cold-chain logistics or other charges may apply depending on the transaction and will be communicated as applicable.

7. SAMPLES AND PRODUCT TRIALS

Empowerish Foods may provide product samples to prospective customers for evaluation or trial purposes.

A sample request does not guarantee that a sample will be provided.

Sample availability, quantity, product selection, delivery arrangements and applicable charges may be determined by Empowerish Foods on a case-by-case basis.

Customers are responsible for following the applicable product storage, handling and preparation instructions provided with the sample.

8. STORAGE, HANDLING AND FOOD SAFETY

Customers are responsible for properly receiving, storing, handling, preparing and using products in accordance with applicable product instructions and applicable food-safety requirements.

Where products require refrigeration, freezing or other specific storage conditions, customers must ensure that appropriate conditions are maintained after delivery or receipt.

Empowerish Foods shall not be responsible for deterioration, spoilage, contamination or other product issues resulting from improper storage, handling, transportation after delivery, preparation or use by the customer or any third party.

Customers should not use products beyond their applicable shelf life or contrary to product instructions.

9. INTELLECTUAL PROPERTY

Unless otherwise stated, all content on the Website is owned by or licensed to Empowerish Foods and is protected by applicable intellectual-property laws.

This includes, without limitation:
Company name and branding
Logos and trademarks
Product names and descriptions
Photographs and graphics
Website design and layout
Text and written content
Videos
Marketing materials
Product-related content
Other materials appearing on the Website.

You may view and use Website content for personal or legitimate internal business purposes.

You may not, without our prior written permission:
Copy, reproduce or republish substantial portions of Website content
Modify or create derivative works from Website content
Use our branding, trademarks or logos commercially
Sell, license or commercially exploit Website content
Reproduce our product photographs or marketing materials for commercial purposes
Represent our content or materials as your own.

Nothing in these Terms grants you ownership of any intellectual-property rights belonging to Empowerish Foods.

10. TRADEMARKS AND BRANDING

"Empowerish Foods" and related brand names, logos, product names, taglines, designs and other branding elements may constitute trademarks or other proprietary rights of Empowerish Foods or their respective owners.

You may not use such marks without prior written permission.

Unauthorised use of our branding may violate applicable intellectual-property laws.

11. THIRD-PARTY LINKS AND SERVICES

The Website may contain links to third-party websites, platforms or services, including WhatsApp, social media platforms, mapping services or other external resources.

These third-party services operate independently from Empowerish Foods.

We do not control and are not responsible for:
The content of third-party websites
Their availability
Their privacy practices
Their security
Their terms and conditions
Their collection or processing of information.

Your use of third-party services is subject to the terms and policies applicable to those services.

12. WEBSITE AVAILABILITY

We aim to keep the Website available and functioning properly, but we do not guarantee that the Website will always be:
Available without interruption
Free from errors
Free from viruses or other harmful components
Compatible with every device, browser or technology.

We may temporarily suspend, modify, restrict or discontinue all or part of the Website for maintenance, security, technical, operational or other reasons.

13. USER-SUBMITTED INFORMATION

If you submit information, messages, documents, feedback, suggestions, enquiries or other material to us through the Website or our communication channels, you represent that:
The information is accurate to the best of your knowledge
You have the right to provide the information
The information does not unlawfully infringe another person's rights
The information does not contain unlawful, malicious or harmful material.

You remain responsible for the information you submit.

Personal information submitted through the Website is handled in accordance with our Privacy Policy.

14. FEEDBACK AND SUGGESTIONS

If you voluntarily provide feedback, suggestions, ideas or recommendations relating to our products, Website or services, we may use such feedback for business and product-development purposes, subject to applicable law.

Providing feedback does not transfer ownership of your independently owned intellectual property to Empowerish Foods.

15. DISCLAIMER

To the maximum extent permitted by applicable law, the Website and its content are provided on an "as available" basis.

While we make reasonable efforts to provide accurate and useful information, we do not guarantee that all Website content will always be complete, current, accurate or error-free.

Information on the Website should not be treated as a substitute for product-specific documentation, professional advice, regulatory advice or other advice appropriate to your particular circumstances.

16. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Empowerish Foods shall not be liable for any indirect, incidental, consequential, special or punitive loss or damage arising from or relating to:
Your use of or inability to use the Website
Reliance on information published on the Website
Website interruptions or technical issues
Unauthorised access or third-party interference
Use of third-party websites or services
Any other matter arising from your use of the Website.

Nothing in these Terms shall exclude or limit liability that cannot lawfully be excluded or limited under applicable law.

For specific product transactions, the liability of the parties will be governed by the applicable quotation, purchase order, order confirmation, agreement or other commercial terms governing that transaction.

17. INDEMNITY

To the extent permitted by applicable law, you agree to indemnify and hold harmless Empowerish Foods, its directors, employees, representatives and service providers from claims, losses, liabilities, damages, costs and expenses arising from:
Your unlawful or unauthorised use of the Website
Your breach of these Terms
Your violation of applicable law or third-party rights
Information or material submitted by you that infringes another person's rights.

This provision does not apply to the extent that the relevant loss results from the fraud, wilful misconduct or liability of Empowerish Foods that cannot lawfully be excluded.

18. PRIVACY

Your use of the Website and our handling of personal information are also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, retain and protect personal information submitted through the Website and other communication channels.

By using the Website, you acknowledge that you have reviewed our Privacy Policy.

19. CHANGES TO THESE TERMS

We may modify these Terms from time to time to reflect changes in our business, Website, products, services or applicable laws.

The updated Terms will be published on this page together with a revised "Last Updated" date.

Your continued use of the Website after updated Terms are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

20. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary to make it enforceable, where permitted by law.

The remaining provisions shall continue in full force and effect.

21. WAIVER

Failure by Empowerish Foods to enforce any provision of these Terms shall not constitute a waiver of our right to enforce that provision or any other provision in the future.

22. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising out of or relating to these Terms or the use of the Website shall be subject to the jurisdiction of the competent courts in Mumbai, Maharashtra, subject to applicable law.

23. CONTACT US

If you have any questions regarding these Terms & Conditions, please contact:

Email: sales@empowerishfoods.com
Phone: +91 9766446792 / +91 9082224322
Website: www.empowerishfoods.com

Last Updated: 21 September 2026