Privacy Policy

Effective Date: 21 September 2026
Last Updated: 21 September 2026

Empowerish Foods Pvt. Ltd. ("Empowerish Foods", "we", "us" or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit or interact with www.empowerishfoods.com (the "Website"), submit an enquiry through our contact form, contact us by phone, email or WhatsApp, request information about our products or services, or otherwise communicate with us.

By using our Website or voluntarily providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.

1. ABOUT EMPOWERISH FOODS

Empowerish Foods Pvt. Ltd. is a food business focused on plant-based protein products and dairy alternatives, serving hotels, restaurants, cafés, caterers and other food businesses.

Email: sales@empowerishfoods.com
Phone: +91 9766446792 / +91 9082224322
Website: www.empowerishfoods.com

2. PERSONAL INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us when you interact with our Website or contact us.

A. Information submitted through our contact form
Our Website currently provides a contact form through which you may provide:
Name
Email address
Subject of your enquiry
Contact number
Any information contained in the message or communication you send to us

We use this information primarily to respond to your enquiry and communicate with you regarding our products, services or business opportunities.

B. Information provided through WhatsApp, email or telephone
If you contact us through WhatsApp, email or telephone, we may receive and retain information that you voluntarily provide, including:
Name
Mobile number
Email address
Company or organisation name
Job title or designation
Product or service requirements
Business or delivery information where relevant
Details of your enquiry or conversation
Any other information you choose to provide

Please note that WhatsApp is a third-party communication platform. Your use of WhatsApp is also subject to WhatsApp's own terms and privacy policy.

C. Information collected automatically
When you visit our Website, certain technical information may be collected automatically by our website infrastructure or hosting environment. This may include:
IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of access
Referring website or source
Basic website usage and interaction information

This information may be used for website security, administration, troubleshooting and improving the Website.

3. COOKIES AND SIMILAR TECHNOLOGIES

Our Website may use cookies or similar technologies that are necessary for the functioning, security and performance of the Website.

Cookies may help us:
Enable basic Website functionality
Maintain Website security
Understand how visitors use our Website
Improve Website performance and user experience
Analyse Website traffic and usage where applicable

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some Website functionality.

If we introduce third-party analytics, advertising or similar technologies in the future, those technologies may collect information in accordance with the relevant third party's privacy policy and applicable law.

4. HOW WE USE PERSONAL INFORMATION

We may use the personal information we collect for the following purposes:
To respond to enquiries submitted through our Website
To respond to requests for product information or samples
To communicate with prospective and existing customers
To understand your business or product requirements
To provide information about our products and services
To prepare quotations, proposals or other business information where requested
To coordinate communications relating to products, samples or business enquiries
To provide customer and business support
To maintain records of business communications and enquiries
To improve our Website, products and services
To maintain Website security and prevent misuse or unauthorised activity
To comply with applicable legal, regulatory, tax or accounting requirements
For other purposes that are communicated to you at the time your information is collected or otherwise permitted under applicable law.

We seek to process personal information only for legitimate and specified purposes and in accordance with applicable law.

5. WHATSAPP AND OTHER COMMUNICATION CHANNELS

Our Website may provide a link or option to contact Empowerish Foods through WhatsApp. When you choose to communicate with us through WhatsApp:
Your mobile number and other information you provide may be visible to us
We may retain relevant information from the conversation for business communication and customer-service purposes
Information may also be processed by WhatsApp in accordance with WhatsApp's own terms and privacy practices.

Empowerish Foods does not control how WhatsApp independently processes information on its platform.

We recommend that you do not send highly sensitive personal information through WhatsApp, email or our Website contact form unless it is necessary for your enquiry.

6. MARKETING COMMUNICATIONS

If you provide your contact information to us, we may contact you regarding matters relevant to your enquiry or business relationship, including:
Products and product launches
Product samples and trials
Product updates
Business opportunities
Events and exhibitions
Industry-related information
Services or offerings that may be relevant to your interaction with Empowerish Foods.

Where applicable law requires consent for marketing communications, we will obtain the appropriate consent.

You may request that we stop sending marketing communications at any time by contacting us at:
sales@empowerishfoods.com

You may also use an unsubscribe mechanism included in a marketing communication, where available.

Please note that opting out of marketing communications will not necessarily stop essential communications relating to an enquiry, quotation, sample request, order, transaction or existing business relationship.

7. HOW WE SHARE PERSONAL INFORMATION

We do not sell your personal information.

We may share personal information where reasonably necessary with:
Website hosting and technology service providers
Website maintenance and support providers
Communication and messaging service providers
Business service providers assisting us with our operations
Professional advisers, including accountants, auditors and legal advisers
Government authorities, regulators or law-enforcement agencies where required or permitted by applicable law
Other parties where disclosure is necessary to provide a service requested by you, protect our rights, prevent misuse or comply with applicable law.

We seek to ensure that third-party service providers who process personal information on our behalf use appropriate safeguards and process information only for legitimate business purposes.

8. THIRD-PARTY WEBSITES AND SERVICES

Our Website may contain links to or integrations with third-party websites, platforms or services, including communication and social media platforms.

These third parties operate independently and may have their own privacy policies, terms and practices.

Empowerish Foods is not responsible for the privacy practices, security or content of third-party websites or services.

We encourage you to review the privacy policies of any third-party service before providing personal information through that service.

9. DATA SECURITY

We take reasonable technical, organisational and administrative measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Accordingly, while we take reasonable measures to protect personal information, we cannot guarantee absolute security.

10. RETENTION OF PERSONAL INFORMATION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
Responding to enquiries
Maintaining records of business communications
Managing customer and business relationships
Providing requested products or services
Complying with legal, tax, accounting and regulatory obligations
Resolving disputes
Establishing, exercising or defending legal claims.

The period for which information is retained may vary depending on the nature of the information, the purpose for which it was collected and applicable legal requirements.

When personal information is no longer required, we may securely delete, anonymise or otherwise dispose of it in accordance with applicable law and our internal practices.

11. YOUR PRIVACY RIGHTS

Subject to applicable law, you may have rights in relation to your personal information, including the right to:
Request information about personal information we process about you
Request correction of inaccurate or incomplete information
Request deletion of personal information where applicable
Withdraw consent where processing is based on consent
Request cessation of certain marketing communications
Raise a grievance or concern regarding the processing of your personal information.

Where consent is the basis for processing, you may withdraw your consent subject to applicable law and any legal or practical consequences of doing so.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

To exercise an applicable privacy right or raise a privacy-related concern, please contact:
sales@empowerishfoods.com

We may need to verify your identity before processing certain requests.

12. CHILDREN'S PRIVACY

Our Website is primarily intended for businesses, professionals and adult users. We do not knowingly seek to collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us in circumstances where such collection was not appropriate, please contact us at:
sales@empowerishfoods.com

13. INTERNATIONAL DATA PROCESSING

Some technology, hosting, communication or other service providers used by us may process information from locations outside India.

Where personal information is transferred or processed outside India, we will take such measures as may be required under applicable Indian law.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in:
Our business practices
Our Website
Technology and service providers
Applicable laws or regulations
The way we collect or process personal information.

Any updated version will be published on this page with a revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically.

15. GRIEVANCES AND PRIVACY ENQUIRIES

If you have a question, concern, complaint or request regarding this Privacy Policy or the way we handle personal information, please contact us:

Email: sales@empowerishfoods.com
Phone: +91 9766446792 / +91 9082224322

We will review and respond to privacy-related requests in accordance with applicable law.

16. GOVERNING LAW

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India, subject to applicable statutory and regulatory requirements.

17. CONTACT US

For questions regarding this Privacy Policy or our handling of personal information, please contact:

Empowerish Foods Pvt. Ltd.
74, 594, N1, Opp. Siddarth,
Motilal Nagar I, Goregaon West,
Mumbai, Maharashtra – 400104, India

Email: sales@empowerishfoods.com
Phone: +91 9766446792 / +91 9082224322
Website: www.empowerishfoods.com

Last Updated: 21 September 2026